Henza Tourism
General rules for using the portal and purchasing services arranged by Henza Turismo.
Last updated: September 3, 2026Henza Turismo, operating from São Paulo — SP, Brazil, provides information and arranges requests related to flights, accommodation, packages, transfers and travel support. Complete business identification is available on the portal’s Legal Information page.
Displayed amounts are starting or indicative prices and may change according to availability, exchange rates, taxes and supplier rules. A booking is only confirmed after acceptance of the conditions, final availability and confirmation of the applicable payment.
Airlines, hotels, transport companies, insurers and other suppliers provide parts of the services. Their fare conditions, limits, schedules and specific policies form part of the purchase when disclosed to the customer.
Travelers must provide accurate information and maintain required passports, visas, vaccines, authorizations and documents. Visa support is administrative; approvals and decisions belong exclusively to the competent authorities.
Payments will only be processed by activated merchant providers such as Stripe, PayPal, PIX or PagSeguro. Additional identity and ownership checks may be requested for transaction security.
Cancellation or change requests are subject to applicable law, the rules disclosed at purchase and supplier conditions. Penalties, fare differences and non-refundable amounts will be disclosed when applicable.
The portal may not be used for fraud, unauthorized access, illegal content or technical interference. Content, trademarks and visual elements belong to their respective owners.
Requests may be sent via WhatsApp at +55 11 99917-9893. Support is also available at booking@henzatourism.com and support@henzatourism.com.